Terms of Service

KENORA Coaching & Consulting

Effective Date: May 26, 2026

Last Updated: June 18, 2026

1. Agreement to Terms

By accessing our website at www.KenoraConsulting.com or engaging with any of our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.

These Terms apply to all visitors, clients, and anyone who accesses or uses our services.

2. About Our Services

KENORA Coaching & Consulting provides the following services to individuals in the Washington, DC, Maryland, and Virginia area and virtually:

  • Career Coaching

  • Resume Development and Support

  • Interview Preparation

  • Computer Literacy Training

  • Workforce Readiness

  • Reentry and Second-Chance Support

  • Personal and Professional Development

Services may be delivered in person or virtually, depending on availability and client preference.

3. Not a Substitute for Professional Services

Important Disclaimer:

KENORA Coaching & Consulting provides coaching and consulting services only. Our services are not a substitute for:

  • Licensed mental health therapy or counseling

  • Legal advice or representation

  • Medical advice or treatment

  • Financial planning or investment advice

If you require any of the above professional services, we encourage you to seek a licensed professional. Coaching is a collaborative, goal-oriented process focused on personal and professional growth.

4. Client Responsibilities

As a client or website visitor, you agree to:

  • Provide accurate and truthful information when engaging with our services

  • Treat KENORA staff and representatives with respect

  • Take personal responsibility for decisions made as a result of coaching sessions

  • Honor scheduled appointments or provide reasonable notice for cancellations

  • Not misuse or share proprietary KENORA materials without written permission

5. Scheduling and Cancellations

  • Appointments should be scheduled in advance through our website or by contacting us directly

  • We ask that cancellations be made at least 24 hours in advance

  • Repeated no-shows or last-minute cancellations may result in termination of services

  • KENORA reserves the right to reschedule appointments due to unforeseen circumstances

6. Payments and Refunds

  • Payment terms will be communicated at the time of service agreement

  • All fees are due as outlined in your service agreement

  • Refunds are handled on a case-by-case basis and must be requested within 7 days of the service date

  • KENORA reserves the right to modify service pricing with reasonable notice

7. Intellectual Property

All content on www.KenoraConsulting.com, including but not limited to text, graphics, logos, images, and downloadable materials, is the property of KENORA Coaching & Consulting and is protected by applicable copyright and trademark laws.

You may not:

  • Copy, reproduce, or distribute our content without written permission

  • Use our branding, logo, or name for commercial purposes

  • Claim ownership of any KENORA materials

8. Confidentiality

KENORA Coaching & Consulting respects your privacy and confidentiality. Information shared during coaching sessions will not be disclosed to third parties without your consent, except where required by law.

Clients are also expected to keep any proprietary tools, frameworks, or materials shared during sessions confidential.

9. Testimonials and Permissions

If you agree to provide a testimonial or participate in a success story for KENORA’s marketing purposes, you grant KENORA permission to use your words, likeness, or story in promotional materials. This permission will always be obtained in writing before use.

10. Limitation of Liability

KENORA Coaching & Consulting is not liable for:

  • Outcomes or results of coaching sessions

  • Decisions made by clients based on coaching advice

  • Any indirect, incidental, or consequential damages arising from use of our services or website

  • Technical issues, interruptions, or errors on our website

Our total liability to any client shall not exceed the amount paid for the specific service in question.

11. Third-Party Links and Partners

Our website may link to third-party websites and partner organizations. KENORA is not responsible for the content, accuracy, or practices of these external sites. Links are provided for informational purposes only.

12. Termination of Services

KENORA reserves the right to refuse or terminate services to anyone who:

  • Violates these Terms of Service

  • Engages in disrespectful or abusive behavior toward staff

  • Provides false or misleading information

  • Misuses KENORA’s proprietary materials or content

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State in which KENORA Coaching & Consulting operates, without regard to conflict of law principles.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

KENORA Coaching & Consulting Address: 11166 Fairfax Blvd Ste 500-2015, Fairfax VA 22030 Email: info@KenoraConsulting.com Phone: (703) 283-1564 Website: www.KenoraConsulting.com

Service Area: Washington, DC | Maryland | Virginia

Business Hours: Monday – Thursday | 10am – 5pm

These Terms of Service were created for KENORA Coaching & Consulting and reflect our commitment to transparency, professionalism, and the highest standard of service for every.